Payouts andcashing out
See your Stripe balance on Earnings, choose automatic or manual payouts, and cash out to your bank when you like.
2 min readUpdated
Your sales and paid bookings go into your own Stripe balance, and Stripe pays that balance to your bank. Hiyaly never holds your money and takes no fee on payouts.
Your balance
The Balance card at the top of the Earnings page reads your Stripe balance live:
- Available is ready to pay out now.
- The line under it shows money still on its way into your balance. Card payments take a few days to settle.
If you sell in more than one currency, each has its own row. Below the card, Payouts lists your latest payouts with their status: Paid, On the way, Pending, Failed or Cancelled.
Choose when you get paid
- In the editor, open Settings › Earn › Payouts.
- Choose When you get paid.
- Pick Automatic or Manual.
| Schedule | What happens |
|---|---|
| Automatic | Stripe pays your available balance to your bank every Monday. |
| Manual | Your balance waits in Stripe until you cash out on Earnings. |
New Stripe accounts start on automatic.
Cash out
On manual payouts, choose Cash out next to your available balance on Earnings, then confirm. It usually reaches your bank in 1 to 3 business days.
If your bank or debit card supports it, you may also see Instant, whichever schedule you're on. An Instant Payout usually lands within 30 minutes. Stripe charges a fee for Instant Payouts, taken from your Stripe balance. Hiyaly takes nothing.
After you cash out, we email you to say the money is on its way. That email follows your Sales email setting.
If a payout fails
If your bank turns a payout down, we always email you, whatever your email settings. The money goes back into your Stripe balance. Check your bank details in your Stripe Dashboard, and Stripe pays out again once they're fixed.
Still stuck?
Email us and a real person gets back to you, usually the same day.