Termsof service

You need to be at least 13 to use Hiyaly, or older if the law where you live says so. If you're making a page for a business or someone else, you're confirming you're allowed to.

Keep your sign-in details to yourself. You're responsible for what happens on your account, so if you think someone else has got into it, email hi@hiyaly.com straight away.

Handles are first come, first served, but they aren't property. We may take back a handle that impersonates someone, infringes a trademark, or sits unused to keep it from its rightful owner.

You own everything you put on Hiyaly: your words, photos, videos, links and designs. To show them, we need a licence from you to host, copy, resize and display that content on your page, in previews and in link cards. That licence is only for running Hiyaly, and it ends when you delete the content or your account (apart from backups, which roll off on their own).

When Hiya, our assistant, sets up your page from your socials, it only reads what's already public on the profiles you give it. Check what it makes before you publish: you're responsible for what your page says.

Please don't use Hiyaly to:

• break the law, or help anyone else break it;
• share content that sexualises minors, promotes violence or terror, or harasses, threatens or doxxes anyone;
• phish, spread malware, run scams or link to pages that do;
• pretend to be someone you're not, or mislead people about who is behind a page;
• post content you don't have the rights to, such as someone else's music, photos or trademarks;
• send spam, or add people to a mailing list without consent;
• sell things that are illegal where you or your buyers are;
• put adult or graphic content on a page without turning on its sensitive content warning;
• scrape, overload, probe or get around the limits of the service.

If a page breaks these terms, we may hide content, take a page offline or close an account. A person looks at it, not just an algorithm. Unless the law or someone's safety stops us, we'll tell you what we did, why, and how to ask us to look again.

To report a page, or to appeal a decision about yours, email hi@hiyaly.com with the page's link.

Copyright

If you think a page uses your work without permission, email terms@hiyaly.com with the page's link, what the work is, proof it's yours, and how to reach you. We'll pass the notice to the page's owner, who can reply if they think it's a mistake.

You can build and preview a page for free. To put it live, the page needs Pro, which is $8 a month or $72 a year, per page, plus any tax where you live. Payments go through Stripe; we never see or store your full card number.

Your account's first plan, monthly or yearly, starts with a 14-day free trial. No card is needed to start it. If you add a card before the trial ends, the plan carries on and you're charged from the day it ends. If you don't, the trial ends, the page goes offline and you aren't charged. There's one free trial per account.

• It renews until you cancel. We'll show your next charge and date in your page's billing settings, and email you before a yearly plan renews.
• Cancel in one click, any time, from the same place. Your page stays live until the end of the period you've paid for, then goes back to preview only. Nothing is deleted.
• 0% platform fees. We don't take a cut of what you sell or earn through your page. Payments go to your own Stripe account, so only Stripe's standard processing fees apply.
• If a payment fails, we'll let you know and Stripe will try again for a while before the page comes off Pro.

If we ever change the price, we'll tell you at least 30 days before it applies to you, so you can decide whether to stay. Nothing here takes away any right to a refund the law gives you.

Hiyaly works with other services: signing in with Google or a social network, importing a design from Canva, payments through Stripe, and the links and embeds you add to your page. Those services have their own terms, and we aren't responsible for what happens on them.

You can delete a page, or your whole account, from your settings at any time. Deleting your account cancels any Pro plans and removes your pages, content and mailing lists. It can't be undone.

If we ever decide to shut Hiyaly down, we'll give you at least 90 days' notice and a way to take your content with you.

We work hard to keep Hiyaly fast, safe and online, but we provide it “as is”. We can't promise it will never go down or never have a bug, and we aren't responsible for what other people put on their pages.

As far as the law allows, we aren't liable for indirect losses, like lost profits or lost data, and our total liability to you is capped at what you paid us in the 12 months before the claim. None of this limits anything the law doesn't let us limit, like your rights as a consumer.

If you use Hiyaly in a way that breaks these terms or the law, and someone makes a claim against us because of it, you agree to cover the cost of that claim.

We may update these terms as Hiyaly changes. When we do, we'll change the date at the top, and if the change matters, we'll email account holders before it takes effect. Carrying on using Hiyaly after that means you accept the new terms.

Questions about these terms go to terms@hiyaly.com. For anything else, write to hi@hiyaly.com. How we handle your data is in our privacy policy, and the cookies we use are in our cookie policy.