Choose whichemails you get
Turn emails about messages, sign-ups, bookings, sales and your page on or off, for one page or your whole account.
2 min readUpdated
Hiyaly emails you when something happens on your page, like a new message or a sale. You choose which of these you get, for one page or for all of them at once.
The emails
| When it comes | |
|---|---|
| Messages | As soon as a visitor sends you a message. Reply to answer them. |
| New subscribers | One email each morning with yesterday's sign-ups. |
| Bookings | When someone books, cancels or moves a booking. |
| Sales | Each sale from your shop or a paid booking, and when money you cashed out is on its way. |
| Weekly summary | Each Monday, a look at your views, visitors and top links. |
| Page health | When your own domain goes live, or links on your page stop working. |
Turn emails off for one page
- In the editor, open Settings › Audience › Emails about this page.
- Switch off the emails you don't want.
This only changes emails about that page. Your other pages keep their own settings.
Turn emails off for every page
- Open Account from the page switcher menu.
- Under Emails, switch off the ones you don't want.
An email switched off here is off for all your pages. In each page's Settings it's greyed out, with a link back to your account.
Unsubscribe from an email
Every email you can switch off has a Turn it off link at the bottom. It turns that kind of email off for your whole account, and you don't need to sign in. Your mail app's own unsubscribe button does the same. To turn it back on, go to Account › Emails.
Emails that always come
Some emails can't be switched off because you need them:
- billing and sign-in emails
- a payout that didn't reach your bank
- the decision on a verified badge you asked for
Emails to your visitors, like booking confirmations and download receipts, always go to them too.
Still stuck?
Email us and a real person gets back to you, usually the same day.