Trackyour earnings

The Earnings page shows what your shop and paid bookings have made, every order, and a CSV export for your records.

1 min readUpdated


The Earnings page in your dashboard shows everything your page has sold: products from your Shop and paid bookings. The money itself is in your Stripe account, and this page is your record of it.

Totals

The Earnings card shows two figures for each currency you sell in:

  • This month: paid sales so far this calendar month.
  • All time: everything since you started, with the number of sales.

Both are after refunds. Above them, the Balance card shows what's in your Stripe balance. See Payouts and cashing out.

Orders

Orders lists every sale, newest first, with the buyer's name and email, what they bought, when, and how much. Refunded orders are crossed out and marked Refunded. If part of an order was refunded in Stripe, it shows how much went back.

Open an order's menu to:

  • Email the buyer, or Copy email.
  • Open Stripe Dashboard to see the payment in Stripe.
  • Refund the order. See Refund an order or booking.

Export your orders

Choose Export CSV to download every order as a spreadsheet, for your own records or your accountant.

Sale emails

Each time you make a sale, we email you with what was sold and who bought it. Reply to that email to reach the buyer.

To stop these for one page, switch off Sales under Settings › Audience › Emails about this page. To stop them for every page, go to Account › Emails. Your sales still show on Earnings either way.

Still stuck?

Email us and a real person gets back to you, usually the same day.

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