Messagesfrom visitors
Let visitors send you a message from your page, then read and answer them from your Messages page or your email.
1 min readUpdated
With messages on, a Message button appears under your bio. Visitors write a note with their name and email, and it arrives on your Messages page and in your inbox. It's an easy way to take enquiries without putting your email address on your page.
Turn on messages
- In the editor, open Settings › Audience › Visitor actions.
- Switch on Messages.
Turning it off hides the button. Messages you've already had stay on the Messages page.
Read and reply
Open Messages in your dashboard. The newest are at the top, and unread ones are in bold with a dot. Open a message's menu to:
- Reply by email: opens your email app addressed to the visitor, and marks the message as read.
- Mark as read or Mark as unread.
- Delete: removes the message for good.
You can also click the visitor's email address to write to them.
Message emails
We email you as soon as a message arrives. Reply to that email and your answer goes straight to the visitor.
To stop these emails for one page, switch off Messages under Settings › Audience › Emails about this page. To stop them for all your pages, go to Account › Emails. New messages still arrive on your Messages page either way.
Still stuck?
Email us and a real person gets back to you, usually the same day.